CUSTOM AI SOLUTIONS

AI Built Around Your Business.

Kirikaa Digital engineers custom AI systems around your data, your workflows and your systems — from AI agents and RAG to voice, document AI, automation, integrations and private deployment.

Custom Architecture Domain-Specific Tool-Enabled Production Ready
CUSTOM AI ENGINEProblem → Architecture → System
ACTIVE
BUSINESS PROBLEM
AI ARCHITECTURE
CUSTOM AI SYSTEM
MODEL · DATA · TOOLS
APPLICATION
MODEL KNOWLEDGE RAG TOOLS AGENTS VOICE VISION MEMORY APP DATA
USER REQUEST Analyze this customer issue and recommend the next action.
KNOWLEDGE RETRIEVED CRM CUSTOMER FOUND POLICY CHECKED AI DECISION READY ACTION APPROVED
Governed Integrated Indian Languages Human Approval
Since 2015
Durgapur, West Bengal, India
Full-Stack AI Engineering
Model-Neutral, Business-First
CUSTOM AI PROPOSITION

Your Business Problem Deserves More Than a Generic AI Tool.

A general model is a starting point, not a solution. Custom AI is built so the intelligence fits the problem — your terminology, your rules, your systems.

GENERIC AI

What a general tool gives you

  • Broad, general knowledge — not your business
  • No access to your documents, CRM or ERP
  • Can't follow your internal policies or rules
  • Free-form answers, not your output structures
  • No control over what it can do or say
BUSINESS REQUIREMENT
CUSTOM AI SYSTEM
CUSTOM AI

What a custom system gives you

  • Grounded in your data, documents and knowledge
  • Connected to your CRM, ERP and internal APIs
  • Follows your policies, rules and workflows
  • Structured, reliable outputs your systems can use
  • Governed — permissions, approvals and monitoring
WHY OFF-THE-SHELF ISN'T ENOUGH

When Standard AI Stops Fitting the Problem.

Tap each gap a generic model can't handle on its own — and see what custom AI adds to close it.

What a generic model can't handle

Select the gaps that match your problem.

Proprietary terminology GAP
Unique workflows GAP
Internal policies GAP
Complex business rules GAP
Tool execution GAP
Existing system constraints GAP
Specific output structures GAP
Private deployment GAP
Custom AI coverage0%

What custom AI adds

Each layer closes a class of gaps.

DOMAIN KNOWLEDGE TOOLS WORKFLOW APPLICATION GOVERNANCE

Custom AI isn't a bigger model — it's the right model wrapped in the knowledge, tools, workflow and controls your business actually needs. The more gaps you select, the clearer the case for a custom build.

WHAT WE MEAN BY CUSTOM AI

Custom AI Is a System, Not Just a Model.

Six layers, combined to fit the problem. Most production AI systems use several — not all.

MODEL

The intelligence layer — chosen per use case: commercial LLM, open-source, BharatLM, or a small domain model.

INTELLIGENCE

KNOWLEDGE

Your documents, policies and data, structured and indexed so the AI answers from what you own.

GROUNDING

TOOLS

APIs and functions the AI can call — to look things up, calculate, and take actions in your systems.

ACTION

AGENTS

Orchestration that plans steps, uses tools, observes results, and works through a task end to end.

AUTONOMY

APPLICATION

The product surface — web, mobile, chat, voice or embedded — where users meet the AI.

EXPERIENCE

GOVERNANCE

Access control, permissions, policy checks, monitoring and human approval — the controls that keep it safe.

CONTROL

The right AI solution combines the right layers — not all of them.

AI CAPABILITY STACK

One Engineering Partner Across the AI Stack.

From raw data to monitored production — click any stage to see what we do there.

1DATA
2MODEL
3KNOWLEDGE
4RAG
5TOOLS
6AGENTS
7APPLICATION
8AUTOMATION
9DEPLOYMENT
10MONITORING

DATA

We assess, clean and structure your data — the foundation every reliable AI system is built on. Without a data strategy, the rest of the stack is built on sand.

AI SOLUTION TYPES

What Can We Build?

Choose the capability you need — or let Kirikaa design the complete AI architecture.

AI Assistants

Everyday help grounded in your business

WHAT IT DOES

An assistant that answers questions, drafts work and helps employees get things done, grounded in your knowledge and systems.

TYPICAL USERS

Support, sales, operations and internal teams who need fast, consistent answers.

INTEGRATIONS

Knowledge bases, CRM, helpdesk, internal docs and APIs.

EXAMPLE WORKFLOW

Employee asks a question → AI retrieves the relevant policy → answers with a citation → logs the interaction.

AI ARCHITECTURE

Design the Architecture Around the Use Case.

Every custom AI system is a set of layers working together. Click any node to see its role.

USER
APPLICATION
AI ORCHESTRATOR
MODEL
RAG
TOOLS
MEMORY
DATA / APIs
BUSINESS LOGIC
ACTION
HUMAN APPROVAL
Monitoring Logging Security Analytics
LAYER

AI ORCHESTRATOR

Plans steps, routes to models and tools

PURPOSE

The control layer that decides what to do next — routing to models, tools, and knowledge.

HOW WE BUILD IT

An agent framework or a custom orchestration layer, depending on complexity.

RISKS

Over-engineering a simple task, or under-engineering a complex one.

MODEL STRATEGY

Use the Right Model for the Right Job.

We don't start with a model. We start with the business problem — then choose the foundation that fits.

General Purpose

Commercial LLMs for broad reasoning, drafting and analysis.

When: general tasks, fast start

Domain-Specific

Models specialized for a field — healthcare, finance, legal and more.

When: industry-specific accuracy

Small / Efficient

Compact models for high volume, low latency, low cost.

When: scale and cost matter

Multimodal

Models that work across text, image, audio and video.

When: more than text is involved

Open-Source

Self-hosted open models for control and customization.

When: you need ownership

BharatLM

Kirikaa's foundation for Indian business contexts and languages.

When: Indian context, private control

Custom / Fine-Tuned

A model adapted to your data, style and behavior.

When: specific behavior at scale

We don't start with a model. We start with the business problem — then choose the foundation that fits.

DOMAIN KNOWLEDGE & RAG

Connect AI to the Knowledge Your Business Owns.

Retrieval-augmented generation grounds the model in your documents — so it answers from what you know, and can show its work.

DATA SOURCES
INGEST
PROCESS
INDEX
RETRIEVE
AI MODEL
ANSWER / ACTION
SOURCE
refund-policy-v3.pdf
support-sop.docx
CRM · customer record
RETRIEVED CONTEXT
"Refunds within 30 days are approved automatically; above that, a manager review is required. Loyal customers (3+ years) are eligible for an exception."
AI RESPONSE
This customer is 4 years in and the request is within policy. I recommend approving the refund and logging the decision.
Cited: refund-policy-v3.pdf · §4.2
AI AGENTS & ORCHESTRATION

Build AI That Can Work Through a Task.

An agent doesn't just answer — it plans, uses tools, observes, and acts. Here's the loop it runs.

1GOAL
2UNDERSTAND
3PLAN
4TOOL
5OBSERVE
6REASON
7ACT
8VERIFY

The loop repeats until the task is complete — with human approval where the action is sensitive.

Multi-Agent Orchestration

When a task is complex, an orchestrator coordinates specialized agents — each with its own tools and scope.

ORCHESTRATOR routes & verifies
Research Agent Sales Agent Support Agent Document Agent Finance Agent Human Review
MULTIMODAL AI

AI That Can Work With More Than Text.

Real business information comes in many forms. Multimodal AI takes them all in and produces what your workflow needs.

INPUTS
Text
Image
Document
Audio
Video
Voice
MULTIMODAL
SYSTEM
OUTPUTS
Text
Structured Data
Image Understanding
Summary
Decision
Action / Voice Response
VOICE AI

Give Your AI a Voice When the Workflow Requires It.

For phone, mic and in-app channels — the AI listens, understands, uses tools, and responds by voice.

PHONE / MIC
SPEECH
AI
TOOLS
ACTION
VOICE RESPONSE
VISION & DOCUMENT AI

Turn Documents and Visual Information Into Business Intelligence.

From a scanned invoice to a structured record in your system — extraction, understanding, and routing.

IMAGE / PDF / SCAN
OCR / EXTRACTION
AI UNDERSTANDING
CLASSIFICATION
STRUCTURED OUTPUT
BUSINESS WORKFLOW
Invoices Forms Contracts Claims Purchase Orders ID Documents Inspection Quality

Accuracy depends on document variety and quality — we validate against your real samples, not a promise of perfect OCR.

AI + BUSINESS SOFTWARE

Put AI Inside the Software Your Teams Already Use.

The best AI appears where the work happens. We embed intelligence into the applications your teams already rely on.

CUSTOM SOFTWARE
AI
INTELLIGENT BUSINESS APPLICATION

CRM, ERP, e-commerce, mobile, web and portals — each becomes smarter when AI is woven in. The capabilities we add:

Search Summarize Recommend Predict Classify Generate Act
AI + AUTOMATION

AI Becomes More Valuable When It Can Execute.

Intelligence that can only advise is limited. AI that can act — within your controls — changes the outcome.

BEFORE — MANUAL
Employee receives an email
Opens a spreadsheet
Checks the system
Manually updates the record
AFTER — AI-POWERED
Request arrives
AI understands it
AI calls the right tool
Action is taken
Verified & notified
BHARATLM

Need a More Specialized AI Foundation?

BharatLM is Kirikaa's proprietary AI model foundation, built to understand Indian business contexts and languages. It can be the right base for domain-specific, Indian-language, or privately-controlled AI — not automatically the best choice for every use case.

BHARATLM FOUNDATION
DOMAIN DATA
SPECIALIZATION
RAG
TOOLS
APPLICATION
CURRENT

Proprietary foundation for domain-specific and controlled AI applications.

ARCHITECTURE

V5: 6B total params, 1.6B active, 1M-token context, adaptive denoising.

TARGET

1,000+ tokens/sec on an A100 — a target, not a guaranteed benchmark.

RESEARCH

22+ Indian languages and scripts; OpenAI-compatible API, function calling.

DEPLOYMENT MODELS

Deploy the AI Where Your Business Needs It.

The same AI system can run in several places. Choose the model that fits your data, security and control needs.

Cloud API

Fastest to start. The AI runs on a managed cloud service; your application calls it over the network.

APPLICATIONAI ORCHESTRATIONCLOUD MODEL APIINFRASTRUCTURE

Private Cloud

Your own isolated cloud environment. Data stays within your controlled boundary.

APPLICATIONAI ORCHESTRATIONPRIVATE CLOUD MODELYOUR VPC

On-Premise

Everything runs inside your own data center. Maximum control over data and inference.

APPLICATIONAI ORCHESTRATIONON-PREM MODELYOUR SERVERS

Edge / Local

Inference runs close to where the data is generated — on a device or local node. Low latency, high privacy.

DEVICE / NODEEDGE MODELLOCAL DATA

Application Embedded

AI is built directly into your product — a feature, not a separate service.

YOUR APPLICATIONEMBEDDED AIMODEL / API
PRIVATE / SOVEREIGN AI

AI With the Deployment Control Your Business Requires.

When data sensitivity, residency or control matter, the AI runs where you decide — your data, your infrastructure, your AI.

YOUR DATAStays in your boundary
YOUR INFRASTRUCTURECloud, on-prem or edge
YOUR AIModel you control
YOUR APPLICATIONWhere users meet it

Deployment control is an engineering and architecture decision. We design it around your requirements — we do not provide legal or compliance guarantees.

SECURITY & GOVERNANCE

Build AI You Can Control.

Control isn't an afterthought. Access, data, tools, operations and human oversight are designed in from the start.

Governance DashboardContinuous control & audit
ACTIVE
Access Control ENFORCED
Data Governance SCOPED
AI Behavior GUARDED
Tool Permissions LIMITED
Operations MONITORED
Human Oversight IN PLACE
User makes a request
AI proposes an action
Policy check runs GATE
Action taken — or held for approval HUMAN

Every action the AI can take is scoped by permission. Sensitive or high-stakes actions pass through a policy check and, where you require it, a human approval gate before they happen.

EVALUATION & AI QUALITY

Production AI Requires More Than a Demo.

We measure what matters for your use case — then improve in a loop, not a one-off.

Quality DashboardDomain-specific benchmark
ACCURACY
RELEVANCE
HALLUCINATION
TOOL SELECTION
STRUCTURED OUTPUT
LANGUAGE QUALITY
LATENCY
COST
SAFETY
TASK COMPLETION
Test data 1
Model 2
Evaluation 3
Error analysis 4
Improvement 5
Re-evaluation 6

A domain-specific benchmark — measured on your real data, not a generic leaderboard.

INDUSTRY SOLUTIONS

Custom AI for the Way Your Industry Works.

The same engineering, shaped to your industry's workflows. These are potential use cases — not claims of existing deployments.

Healthcare

Document processing, clinical summarization and administrative automation — with human review on clinical decisions.

Clinical document AI Triage assistance Scheduling Claims processing
High-impact domain — human review is built in.

Banking & Finance

Fraud signals, document processing, customer support and compliance workflows.

Fraud detection KYC / document AI Customer support Risk analytics
High-impact domain — human review is built in.

Legal

Contract review, document summarization and legal research assistance.

Contract review Legal research Document summarization Clause extraction
High-impact domain — human review is built in.

Manufacturing

Quality inspection, predictive maintenance and operational intelligence.

Visual inspection Predictive maintenance Work order AI Demand forecasting
Potential use cases — scoped to your operation.

Education

Personalized learning, content generation and administrative automation.

Personalized learning Content generation Assessment Student support
Potential use cases — scoped to your institution.

Government

Citizen services, document processing and public-data intelligence — with sovereignty and control.

Citizen document AI Citizen support Public-data intelligence Sovereign deployment
High-impact domain — human review and control are built in.

Insurance

Claims processing, underwriting assistance and customer support.

Claims processing Underwriting Customer support Fraud signals
High-impact domain — human review is built in.

Retail & E-commerce

Recommendations, customer support, content and demand intelligence.

Recommendations Customer support Product content Demand forecasting
Potential use cases — scoped to your catalog.
REFERENCE ARCHITECTURE

Intelligent Enterprise Document & Workflow Assistant.

A reference architecture showing how the pieces come together — from a document to a governed, structured business action. Click any step to see what happens.

STEP 1 — DOCUMENT

Document Ingest

A business document — invoice, contract, claim, form — enters the system. It is the raw input the whole pipeline works from. IN: PDF / image / file  ·  OUT: normalized document.

This is a reference architecture — a pattern we adapt to your real systems, not a fixed product.

DEVELOPMENT PROCESS

From Business Problem to Production AI.

A disciplined path — no black boxes, no skipped steps.

01DISCOVER
02MAP
03IDENTIFY
04ARCHITECT
05PREPARE
06BUILD
07EVALUATE
08DEPLOY
09EVOLVE
PORTFOLIO / PROOF

AI Reference Architectures.

Conceptual reference architectures we design and adapt — organized by the kind of AI system they represent.

AI ASSISTANT
Enterprise Knowledge Assistant
A grounded assistant over internal documents, answering with citations.
AGENT
Multi-Step Workflow Agent
An agent that plans, calls tools and completes a multi-step business task.
RAG
Domain RAG System
Retrieval-augmented generation tuned to a specific domain's knowledge.
DOCUMENT AI
Document Intelligence Pipeline
Extraction, classification and structured output from business documents.
VOICE AI
Voice AI Assistant
Speech-in, speech-out assistant with tool use and grounding.
AUTOMATION
AI-Powered Workflow Automation
AI decisions wired into existing automation and business processes.
BHARATLM
Indian-Language AI System
A domain AI built on BharatLM for Indian-language contexts.
CUSTOM AI
Custom Predictive System
A prediction model built around a specific business dataset.

Reference architectures shown for illustration. See our portfolio for the work we have shipped.

ENGAGEMENT MODELS

Start Where You Are.

Four ways to work with us — from a focused discovery to a full enterprise AI platform.

01

AI DISCOVERY

A focused engagement to map your workflows, data and the highest-value AI use cases.

  • Workflow & data mapping
  • Use-case prioritization
  • Architecture recommendation
Book Discovery Custom Quote
02

AI PROOF OF CONCEPT

A working prototype that proves the concept on your real data, fast.

  • Working prototype
  • Measured on your data
  • Go / no-go recommendation
Start a PoC Custom Quote
03

PRODUCTION AI SOLUTION

A full, production-grade AI system — built, evaluated, deployed and integrated.

  • Full system build
  • Evaluation & governance
  • Deployment & integration
Build My AI Solution Custom Quote
04

ENTERPRISE AI PLATFORM

A long-term partnership to build and run an enterprise-wide AI platform.

  • Multi-system AI platform
  • Ongoing operations
  • Continuous improvement
Plan & Build Custom Quote
WHY KIRIKAA

Why Teams Choose Kirikaa for Custom AI.

Eight reasons we're the partner for serious, production AI.

AI ENGINEERING

Deep, hands-on AI engineering — not just prompt wrappers.

BUSINESS-FIRST

Every system starts from a real business problem, not a model.

MODEL FLEXIBILITY

We pick the right model for the job — cloud, open or BharatLM.

DOMAIN SPECIALIZATION

AI shaped to your industry's data, language and workflows.

SOFTWARE ENGINEERING

Production-grade software, not just a model in a notebook.

AGENTIC SYSTEMS

Tool-enabled, multi-step agents that actually do work.

DEPLOYMENT CONTROL

Cloud, private, on-prem or edge — your choice, your control.

CONTINUOUS IMPROVEMENT

Evaluation and iteration built in, not bolted on.

FAQ

Custom AI Solutions — Questions, Answered.

What is a custom AI solution?

A custom AI solution is an AI system built specifically around your business — your data, workflows and systems — rather than a generic off-the-shelf tool. It is architected, built and integrated for your exact use case.

How is custom AI different from ChatGPT?

ChatGPT is a general-purpose model you talk to. A custom AI solution is a system built around your business: it connects to your data and systems, follows your rules, uses your tools, and is evaluated on your real tasks. The model is one component; the architecture and integration are what make it custom.

How much does it cost?

It depends on scope, data, integration and deployment. We provide a custom quote after a discovery conversation — there is no fixed price for a system built around your business.

How long does it take?

A proof of concept can be built in weeks; a full production system takes longer depending on integration and evaluation depth. We scope a realistic timeline during discovery.

Can you build AI around our business process?

Yes — that's the core of what we do. We map your process, identify where AI adds value, and build the system to fit how you actually work.

Can you train or customize a model for our industry?

Yes. Depending on the use case we may fine-tune a model, specialize it with your domain data, or ground it with RAG. We choose the approach that fits your data and goals.

Fine-tune or RAG?

Often both. RAG grounds the model in your current knowledge; fine-tuning shapes its behavior and style. We recommend the right mix based on your data, latency and accuracy needs.

Can you connect AI to our internal documents?

Yes. We build a knowledge layer over your documents so the AI can retrieve and cite from them — keeping answers grounded in your actual content.

Can you connect AI to our CRM or ERP?

Yes. We integrate the AI with your CRM, ERP and other systems so it can read from and act on them through controlled, permissioned tool calls.

Can the AI call our APIs?

Yes. The AI can call your internal and external APIs as tools, with scoped permissions and policy checks on what it's allowed to do.

Can you build AI agents?

Yes. We build tool-enabled agents that can plan, call tools and complete multi-step tasks — with governance and human oversight where you need it.

Do you build multi-agent systems?

Yes. For complex workflows we design multi-agent systems where specialized agents coordinate to complete larger tasks.

Can you build AI voice systems?

Yes. We build voice AI — speech-in, speech-out — with grounding, tool use and natural conversation, for support, intake and more.

Can you build document AI?

Yes. We build document AI that extracts, classifies and structures data from invoices, contracts, claims and other business documents.

Do you build multimodal AI?

Yes. We build systems that work across text, images, audio and video — for use cases like visual inspection, media understanding and more.

Can you embed AI in our existing software?

Yes. We integrate AI directly into your existing applications as a feature — not a separate tool your team has to switch to.

Can you use BharatLM?

Yes. BharatLM is our proprietary foundation, well suited to Indian-language and domain-specific, controlled AI. We use it when it's the right fit — not automatically for every use case.

Can you deploy AI privately?

Yes. We deploy in private cloud, on-premise or edge, so the AI runs within your controlled boundary when data sensitivity or residency matters.

Can you deploy on-premise?

Yes. On-premise deployment runs everything inside your own data center, giving you maximum control over data and inference.

Do you support Indian languages?

Yes. BharatLM targets 22+ Indian languages and scripts, and we build systems for Indian-language contexts where it's the right fit.

How do you evaluate AI quality?

With a domain-specific benchmark measured on your real data — accuracy, relevance, hallucination, tool selection, structured output, latency, cost, safety and task completion — then improved in a loop.

How do you handle hallucinations?

Through grounding (RAG), structured output, evaluation and guardrails. We measure hallucination on your data and reduce it with the right architecture — we don't claim zero hallucinations.

Can you control what the AI can do?

Yes. Access control, tool permissions and policy checks scope exactly what the AI is allowed to do — designed in from the start.

Can humans approve AI actions?

Yes. For high-stakes actions we build human approval gates so a person reviews and approves before the action is finalized.

Can AI integrate with our existing automation?

Yes. We wire AI decisions into your existing automation and business processes so it works with how you already operate.

Can we start with a proof of concept?

Yes. A PoC is a great way to start — a working prototype on your real data, with a measured go / no-go recommendation.

Do you provide ongoing support?

Yes. Production AI needs monitoring, evaluation and improvement. We offer ongoing support and continuous improvement as part of an enterprise engagement.

Can you modernize our existing AI?

Yes. We can take an existing AI system and modernize it — better architecture, evaluation, governance and deployment — rather than starting from scratch.

Start the Conversation

Have a Business Problem AI Could Solve?

Tell us about your business, your data and the outcome you want. We'll map the AI architecture that fits — and how to get there.

  • Free AI discovery conversation
  • Architecture mapped to your business
  • Governance & control designed in
01

Discovery call

We map your problem, data and systems.

02

Architecture & plan

A reference architecture and roadmap.

03

Build & ship

Engineered, governed, in your stack.

Governance built in Your data stays yours Indian languages Human approval